Condition of Sale

We take great pride in the quality of our products and expect the best of our suppliers.

Our items are checked thoroughly before they are sent. Although our products are of high quality things don't always work out or you may have purchased the wrong size or colour. If for any reason you’re dissatisfied with your purchase, you can return the merchandise for a full refund less postage costs – no questions asked.

Please note that e-products are in no way refundable.

All items returned must be in new and an unused condition, in original packaging, labels intact and unworn, and a copy of your receipt should accompany the returned item.

* You must indicate your intention to exchange / return within 7 days of the date of delivery.
* In the case of items being exchanged, we will re-send the new item free of additional carriage charges.

Please contact me by emailing joanne@joanneantoun.com to notify me of your intentions.

Please note: All sale item purchases are final and not exchangeable.